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Industry champion 2025 in the area of customer satisfaction

We at kingnature are very pleased about the award from the Swiss Institute for Quality Testing (SIQT), which attests to kingnature’s top customer satisfaction (top 5 of 16 companies)! We were awarded in the food supplements sector (online stores) by the industry monitor:

Industry Champion 2025 award plaque for highest customer satisfaction in the online nutritional supplements sector, awarded by SIQT, with details of ranking in the top 5 of 16 companies based on a 2025 survey.

SIQT’s Swiss Industry Monitor 2025 examines consumer satisfaction with 1,905 companies from 165 industries. Over 318,000 ratings from Swiss customers form the basis of this comprehensive analysis.

The focus is on three key performance indicators:

  • Customer satisfaction
  • Customer service
  • Price-performance ratio

These scores enable comparable assessments across sectors.

In addition to a cross-industry ranking of the top 20% (“customer champions”), the best-performing companies within each industry are recognized as “industry champions” – ranked according to the number of companies in each industry.

Objective: An objective overview of customer experiences and benchmarks for companies in all sectors.

Comparison tables with rankings of providers for customer satisfaction, customer service and price/performance, with mu3.ch as the industry champion 2025 for satisfaction and service and vitaminplus.ch as the leader for price/performance.
A certification badge with the inscription Industry Champion 2025 from SIQT, awarded for highest customer satisfaction in the category of food supplements (online stores) in Switzerland.
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Eine Frau mit blondem Haar und Pferdeschwanz sitzt lächelnd an einem Schreibtisch am Fenster. Sie trägt eine schwarze Strickjacke, ein weißes Hemd, eine Uhr und hält eine Zeitschrift in der Hand. Ein Laptop, eine Blume, ein Kaktus und Sonnenlicht, das durch das Fenster fällt, runden die Szene ab.

Rebecca Kerneza

Interested in integrative medicine and health and is happy to be able to contribute her knowledge to her work in marketing at kingnature. Loves sports activities in the mountains, spending time on & in the water and socializing in beautiful places and lively cities.

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